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Collaborate with confidence

With decades of experience in facilitation, conflict resolution and collaborative dialogue, we can help you with your most complex challenges.

Explore our services

We use our skills in dialogue, problem-solving and process, to help groups collaborate more effectively.

We can help you and your team:

Create strategies that solve complex problems
Plan and execute critical projects
Develop better working relationships
Address unspoken and unresolved conflicts

Multi-stakeholder collaboration

Engaging diverse stakeholders in productive discussion is never easy. Our skills ensure better conversations.

Large group dialogue

Today’s problems are complex and we need as many perspectives as possible. We have the tools to work with hundreds of people.

Strategic planning

The best strategic plans are the product of a creative and collaborative process. Our methods ensure alignment and support for your plan.

Conflict Resolution

Unnecessary conflict wastes time and destroys relationships. Our skills in dialogue help you navigate difficult conversations.

Robin Parsons

,

MBA, CPF, CTF

Founder

Dave Robertson

,

CPF

Associate

Expert facilitation delivers better results

Robin Parsons and Dave Robertson bring decades of experience designing and facilitating crucial conversations for non-profit, private and public sector organizations across North America.

Learn more about us

Hear from our clients

“Robin brought thoughtful insight, and a strategic outlook. Her market research gave us a fresh perspective and we are actively pursuing opportunities identified in her recommendations and conclusions.”

First Name Last Name

Position, Company

"Thanks again Dave, for everything that you and Robin did. It was awesome spending the week together in our virtual design sprint!"

Jody Sagan, WBM Technologies Inc.

Director, Technology, Experience, Enablement

"Thank you Robin. We established alignment and increased focus, early on in execution. A huge win! Great sessions. Would highly recommend your facilitation to any team."

Laura McIntyre

Chief Technology Officer, Acceleware

On behalf of the Board of Directors, I want to thank you for your time and facilitation expertise at our strategic planning session. Everyone, including the Administration present was engaged by your facilitation and I was especially pleased at the manner in which you got everyone talking and participating. This resulted in the Board reaffirming that the Strategic Plan is still a good guiding document for us.

Dawna Coslovi

Chief Executive Officer

"Thanks again Dave, for everything that you and Robin did. It was awesome spending the week together in our virtual design sprint!"

Jody Sagan, WBM Technologies Inc.

Director, Technology, Experience, Enablement

"Parsons Dialogue did a great job helping us define our goals for the future of our organization. Their process is painless and user-friendly, and our board members are happy with the outcomes from our session."

Audrey Arisman

Executive Director, Western Canada Water

"Nailed it! Outstanding competency is your ability to customize and improve on the fly to maximize the benefits of your services. Any improvement feedback was captured and addressed through the delivery of your services. Thank you."

Caralyn Bennett

EVP & Chief Strategy Office, GLJ Consultants

"Robin's skills as an organizational coach and advisor, combined with her management experiences in oil & gas and telecom, make her a uniquely effective partner for her clients. Unlike most facilitators with whom I've worked, Robin brings a pragmatic, practical, results-oriented approach -- in short, she helps groups get things done... and done well."

Andy Ericson

President, Humanus Solutions

"Thank you for your skills and talents in leading this process. We are incredibly grateful for your diligence and dedication to the process you laid out for us and for seeing us through to what we all consider to be results that exceeded all of our expectations."

Daniela Ruzdijic

Board Member, PANDAS/PANS/AE Canadian advocacy group

resources

Our latest insights on collaboration

Multi-Stakeholder Collaboration Part 1: Laying the groundwork for collective action

April 22, 2024

Yes, you’re allowed to change your public meetings (and this is why you probably need to)

March 5, 2024

Microsoft Teams: You’re late for dinner, but I’ve saved you a seat (for now)

February 9, 2024

When ‘dumbing it down’ goes way too far: Why oversimplifying conflict is dangerous

November 20, 2023

Tap into your team’s problem solving potential

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